The Red Cat Gallery Logo

Terms & Conditions


    1. Area of application.

    1.1. The present Terms and Conditions of Sale are valid for all orders made through the website (e-shop) (“the website”). Please read these terms & conditions closely before placing an order. 

    1.2. By placing an order for our products, you agree with the following provisions and confirm that you are capable of entering into legal contracts and are of at least 18 years of age.  Any regulations that differ from the provisions here will only be accepted if they have been previously confirmed by writing.


    2. Contract.

    2.1. Contracting parties. 

    This website for the sale of personalized products on the Internet is operated by Riccardo Rossi, with fiscal residence C/Sol 102, Puerta B, 41003 Sevilla & NIF ESY5288187H. For more information, please see our Legal Notice


    2.2. Consent. 

    A User who wishes to make a purchase on our Website must accept the terms & conditions of purchase and sale that are included in the confirmation section of the ordering process.  Any order placed will be under the total acceptance of these terms & conditions of purchase and sale.


    2.3. Placing an order. 

    The user who wishes to acquire some of the products offered on this Website should select the item and add it to the shopping cart.  Once there, the user must fill out the form with their shipping details before establishing the form of payment and the shipping expenses.  When an order is placed, the User will receive an order confirmation by e-mail.


    2.4. Proof of Purchase

    Once a payment has been made, you will receive e-mail notice accepting or denying the payment.  This e-mail will also include a link to the terms & conditions of sale and the order number.  After confirming the order, no modifications will be allowed nor order annulations.


    2.5. Customer Service.

    For any questions about the contract process, feel free to contact our customer service section at the following address: C/Sol 102, Puerta B, 41003 Sevilla, the following telephone number: (+34) 622 891 861, or by reading our FAQ.


    3. Availability of Products.

    3.1. Validity. 

    Products and prices will be valid as indicated on the website.


    3.2. Modification. 

    We reserve the right to modify at any time and without prior notice the products indicated on the website, as well as to limit the number of products that can be purchased by a User.


    3.3. Availability. 

    Given the eminently artisanal or artistic nature of TRCG, the availability of the products offered will depend on confirmation from the provider or artisan charged with its production.  We will accept no responsibility for any products that are not available on the Website.  In case TRCG could not provide an agreed upon product, the full amount paid will be returned immediately.


    4. Price and method of payment.

    4.1. Total price. 

    The total price of your order (with VAT indicated), includes all additional expenses as well as shipping expenses, which is shown in the page before or when the check-out process is completed or order is placed.  By confirming the order, you declare your agreement with the final price of the product.


    4.2. Payment methods

    The product can be paid by credit or debit card (virtual TPV) and/or through Paypal.  TRCG uses a secure payment method through the implementation of SSL protocols.  The sale of products is realized in Spain.  Bear in mind that by making a payment from a foreign credit card, the credit agency that has issued the card may apply a fee for purchases made abroad (approx. 1-2%)


    5. Shipping.

    5.1. Zonification. 

    The client can choose the shipping methods which are available for their shipping area.  Keep in mind that delivery periods, quality of service, delivery points and costs will be different for each form of transport.  Zonification of shipping is as follows

    • Spain Peninsula.
    • Western Europe.
    • Central Europe.
    • Eastern Europe.
    • UK
    • The Americas
    • Asia
    • Africa


    5.2. Delivery period. 

    The delivery period consists of the production period and the shipping period.

    5.2.a) The production or elaboration period may vary between 3 and 28 days once the order has been finalized.

    5.2.b) The shipping period may vary between 1 and 15 days, according to the delivery area.  Delivery periods may also change due to extraordinary incidents in transport and difficulties in delivering the product.


    6. Return policy – waiver.

    6.1. In agreement with Spanish legislation relative to consumption, you have the right to waiver this contract in 14 days for any reason.

    6.2. TRCG states clearly and expressly that all products sold through this website are considered to be goods that have been either made according to the specifications of the consumer and user or clearly personalized, or sealed items that are not apt for return for reasons of protecting health and hygiene and upon delivery they have been opened.  As such, the right to waive will not be applicable. 


    7. Legal Guarantee.

    7.1. TRCG will answer to any lack of conformity that is expressed in a period of two years from the delivery, under the following conditions:

    1. Once 6 months have passed from the date of purchase, the purchasing User must show that the product has defects or a lack of conformity and that this has not been produced due to improper use or maintenance of the product on the user’s behalf.
    2. The consumer must inform TRCG Of the lack of conformity in the period of two months from the moment they become aware of it.
    3. In case the complaint made by the purchasing User is considered, we will opt for repairing the item, reducing the price or resolving the contract in accordance with the agreement between the parties and the importance of the defect.  In no case will the product be substituted, as all of the products are personalized and unique.


    7.2. Notwithstanding, the products will conform with the contract as long as the following requisites are fulfilled:

    • They fit the description provided by TRCG And possess the qualities of the product that has been presented to the consumer as an example.  The models published on the website will be used for proof.
    • They are apt for the uses that other products of the same type are ordinarily used for.
    • They present the quality and provision of service of a product of the same type that the consumer and user can with good reason expect, taking into account the nature of the product.


    8. Severance clause. 

    If any of the dispositions of the present Terms & Conditions were declared invalid or null, that would not affect the validity of the remaining provisions.


    9. Jurisdiction, language and applicable legislation.

    9.1. The present terms and conditions have been written in Castilian Spanish as the principal public to which the site is directed knows this language.  Although they will also be provided in English, the predominant language in any and all cases will be Castilian Spanish.

    9.2. These terms and conditions are subject to current Spanish legislation.  Any controversy that results from accessing this Website, TRCG and the User, with the exception of the existence of a legal imperative, will be subject to Spanish legislation and specifically the Courts and Tribunals of Sevilla Capital.




      1. Identification

      1.1. The following text regulates the use of the services on the Website that Riccardo Rossi (hereafter The Red Cat Gallery or TRCG) has made available to Internet users.

      1.2. TRCG Is the owner of the Website found on the Internet at e-shop, and of the social media profiles linked to the same (Facebook , Twitter , Instagram , Vimeo , Youtube y Linkedin).

      1.2. TRCG, is located at C/Sol, Puerta B, 41003, Sevilla and NIF ESY5288187H.
Telephone: +34 622 89 18 61. E-mail:

      1.3. Anyone who accesses the Website will be considered a User

      2. Objective

      2.1. Access to and usage of this website, as well as any subdomains or directories (in the Website) are subject to this Legal Notice and General Terms and Conditions of Use, as well as Particular Conditions that, according to the case, may regulate the use of certain services offered herein.  As such, the User should closely read this Legal Notice as well as the corresponding Particular Conditions.

      2.2. Use of this site is also subject to all of the warnings, rules of use and instructions that, made public knowledge to the User of TRCG, substitute, complete and or modify the present General Terms and Conditions of Use.

       2.3. By using this Site, or any of the sites included in the web page, the User accepts, without limitations, this Legal Notice, the Privacy Policy, the Cookies Policy and the Terms and Conditions of Sale.  As such, if you are not in accordance with the information contained in this document, please do not use the Site.

      2.4. TRCG reserves the right to make changes to the Site without previous warning, with the objective of updating, correcting, modifying, adding or eliminating content from the Site or its design.  Due to the fact that information is not updated immediately, we suggest that you verify the validity and exactitude of the information, services and content contained on the Site.

      3. General Terms & Condition of Use of the Website

      3.1. Minimum Age. Users of this website can be adults and minors.  However, only users above the age of 18 or their parents or legal representatives may formalize an order and provide shipping details.

      3.2. Lawful and Moderate Use. We ask that you please use the Services that TRCG provides correctly and with moderation, to avoid alterations or overloads of the system.  Only the correct use of the Services found on this Website will be allowed.  The User promises to use the Services of the Website in agreement with the terms expressed in the Legal Notice, as well as the Privacy Policy, and the Terms & Conditions of Sale, and is responsible for using them correctly.

      3.3. Licensing access and use. TRCG offers a non-exclusive limited license that is non-sublicensable, for access and use of the website and its services.  This license is limited and revocable.  The User is obliged to not use the Site or the services offered through the same for activities that are against the law, morals, public order, or that act against rights or interests of third parties, or that, in any other way, can cause harm to, deactivate, overload, deteriorate or impede the normal usage of the website. TRCG and its licensees, suppliers, editors and other holders of rights reserve any rights that are not expressly addressed in this Legal Notice. With the exception of a specific written agreement from TRCG, the User is not allowed to use the Site to offer services, advertising activities or commercial exploitation.  Any breach of this Legal Notice will result in the annulation of the license provided by TRCG.

      3.4. Truthful Information. All of the information that the User provides through the forms on the Website must be truthful.  As such, the User guarantees the authenticity of all the information that they communicate and will maintain the information provided to TRCG up to date so that it reflects the current situation of the User.  That said, the User, is the only responsible party for false or inexact declarations that they provide and for the damages this may cause to TRCG or to third parties as a result of the information they provide.

      3.5. Responsibility.

      3.5.i) TRCG has created this “Website” to disseminate its principal activities, and to facilitate the access to its services, but it cannot control the use of the same in any way that is different from that laid out in the Legal Notice.

      3.5.ii) TRCG absolves itself of any responsibility for the incorrect, illicit or negligent use by the User of the same, as well as any knowledge that unauthorized third parties might have of the class, conditions, characteristics and circumstances of use of the Site and Services by the Users.  If a User considers that there is any content that may be illegal on this website, they should contact us through the contact form or by e-mail at  

      3.5.iii) TRCG will not assume any type of responsibility for the content of third parties to Users are redirected from this Website (links or hyperlinks).  Nor will it be responsible for the information published by Third Parties on this Website.

      3.5.iv) TRCG has fulfilled all of the necessary contracts for the continuity of the Site and will make efforts to ensure that it does not suffer interruptions, but it cannot guarantee the absence of technical problems.  As a result, it will not assume responsibility for damages or losses that are the result of unavailability and or failures due to disconnections, breakdowns,  overloaded systems, network failures, or any other force majeure or exceptional services.

      3.6. Complaints. Any user who acts against the image, good name or reputation of TRCG, or who transgresses the intellectual and industrial property rights associated with the content published on the Website, will be denounced to the corresponding authorities.  TRCG reserves the right to reject or eliminate images uploaded by Users that infringe Spanish law in terms of author’s rights and industrial property and any others that might go against public order.

      4.Intellectual and Industrial Property

      4.1. All of the content on this Website (Design of the site, source code, logo and brands, and other distinctive signs and symbols from TRCG and third-parties) are duly protected by regulations on intellectual and industrial property.  Users of the site may at no time assume rights to any of the brands, commercial names and or distinctive signs and symbols, both of the Site and of third-parties.

      4.2. The complete or partial reproduction, use, distribution, public communication, transformation and commercialization of the content of the Website is completely prohibited without written authorization by the owner.

      4.3. The content of TRCG that appears on this Website belongs to the respective owners, and they will be responsible for any authorization to third-parties.

      4.4. TRCG respects the intellectual and industrial property rights of third parties.  As such, if you believe that the site might be violating your rights, please contact us at the following e-mail address:

      5. Jurisdiction, language and applicable legislation

      5.1. The present terms and conditions have been written in Castilian Spanish as the principal public to which the site is directed knows this language.  Although they will also be provided in English, the predominant language in any and all cases will be Castilian Spanish.

      5.2. These terms and conditions are subject to current Spanish legislation.  Any controversy that results from accessing this Website, SC! and the User, with the exception of the existence of a legal imperative, will be subject to Spanish legislation and specifically the Courts and Tribunals of Sevilla Capital.